Agenda

Please note this meeting may be filmed or recorded by the Council for live or subsequent broadcast via the Council’s internet site or by anyone attending the meeting using any communication method.  Although we ask members of the public recording, filming or reporting on the meeting not to include the public seating areas, members of the public attending the meeting should be aware that we cannot guarantee that they will not be filmed or recorded by others attending the meeting.  Members of the public participating in the meeting (e.g. making deputations, asking questions, making oral protests) should be aware that they are likely to be filmed, recorded or reported on.  By entering the meeting room and using the public seating area, you are consenting to being filmed and to the possible use of those images and sound recordings.

The Chair of the meeting has the discretion to terminate or suspend filming or recording, if in his or her opinion continuation of the filming, recording or reporting would disrupt or prejudice the proceedings, infringe the rights of any individual, or may lead to the breach of a legal obligation by the Council.

In accordance with Part 4 - Section A [4.2] of the Constitution, it being an extraordinary meeting of the Council, no other business shall be considered other than those items stated on the summons. Any tabled items will relate to those shown on the summons.

To consider the E Petition  - Make North Road (N6) Safe for Children: Urgent Road Safety Measures Outside Our Schools.

CSO 11 will apply to extraordinary meetings, and deputations will only be received where its purpose is related to an item of business on the summons.

Motion A.1: Response to the Regulator for Social Housing’s C4 Judgement

Proposer: Cllr Luke Cawley-Harrison

Seconder: Cllr Scott Bentham - Emery

Council notes:

• The C4 consumer grade, signifying “very serious failings” in how the Council is delivering the outcomes of the consumer standards, handed to the council by the Regulator of Social Housing; 
• The “very serious failings” identified in:
  • Delivery of health and safety requirements
  • The provision of an effective, efficient, and timely repairs, maintenance and planned improvements service for the homes and communal areas for which the council are responsible 
  • Delivery of adaptations
  • Working in partnership with appropriate local authority departments, the police and other relevant organisations to deter and tackle anti-social behaviour and hate incidents in the neighbourhoods where social housing is provided
  • Treating tenants with fairness and respect
  • Handling of complaints
  • Communication with the regulator regarding compliance with consumer standards, including not providing full information to the regulator regarding overdue remedial actions;
• That the Regulator for Social Housing “has not yet seen sufficient evidence that [the council] understands the potential risk to tenants and is able to put matters right”;
• The 2023 Housing Ombudsman investigation due to “persistent poor performance over damp and mould complaints”, which resulted in a judgement that the council had a “culture of apathy and acceptance of poor practice” in its dealings with council tenants and leaseholders, and criticised “extremely poor” handling of leaseholder complaints; “unreasonable delays in the landlord’s response to reports of disrepair”; and “clear evidence of service failure”;
• The 2023 finding from the Regulator of Social Housing that Haringey had caused “serious detriment” to tenants after failing to complete several remedial fire safety actions, including 4,000 which were high risk, and not having up to date electrical safety reports for thousands of homes;
• The year-long 2024 investigation by Liberal Democrat councillors, which resulted in the uncovering of at least seven cases where Haringey’s had failed to follow legislation for charging leaseholders for major works, leading to the council being forced to refund over £130,000 to leaseholders;
• The most recent (2024/25) comparative statistics on Tenant Satisfaction Measures, showing Haringey is the worst council in the country for satisfaction with repairs;
• That Haringey’s most recent (2025/26) Tenant Satisfaction Measures show overall satisfaction at just 46%; satisfaction with repairs at 50%, and satisfaction that the home is safe at only 59%;
• The data from USwitch Energy showing Haringey was the most complained about Local Authority for damp and mould in both 2025 and 2026, the only council with over 30 complaints per 10,000 social housing units in each year;
• Haringey’s housing department’s rolling strike from October 2024 based on issues including the repairs service “failing badly on its key performance measures due to a failure of management” and management “not taking staff and resident safety seriously”.

Council believes:

• That opportunities to begin taking action on failures in the housing service were consistently missed by the council in previous years;
• That Haringey Council’s defensive and adversarial culture has been a key barrier to improving  ...  view the full agenda text for item 7.

a)    The Cabinet – Regulation 19 consultation on Proposed Submission version of Haringey Local Plan 2028-2043 and submission to Secretary of State.