Agenda and decisions

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To receive any apologies for absence.

The Chair will consider the admission of any late items of Urgent Business. (Late items of Urgent Business will be considered under the agenda item where they appear. New items of Urgent Business will be dealt with under Item 18 below. New items of exempt business will be dealt with at Item 24 below).

A Member with a disclosable pecuniary interest or a prejudicial interest in a matter who attends a meeting of the authority at which the matter is considered:

(i) must disclose the interest at the start of the meeting or when the interest becomes apparent, and

(ii) may not participate in any discussion or vote on the matter and must withdraw from the meeting room.

A Member who discloses at a meeting a disclosable pecuniary interest which is not registered in the Register of Members’ Interests or the subject of a pending notification must notify the Monitoring Officer of the interest within 28 days of the disclosure.

Disclosable pecuniary interests, personal interests and prejudicial interests are defined at Paragraphs 5-7 and Appendix A of the Members’ Code of Conduct.

On occasions part of the Cabinet meeting will be held in private and will not be open to the public if an item is being considered that is likely to lead to the disclosure of exempt or confidential information. In accordance with the Local Authorities (Executive Arrangements) (Meetings and Access to Information) (England) Regulations 2012 (the “Regulations”), members of the public can make representations about why that part of the meeting should be open to the public.

This agenda contains exempt items as set out at Item x: Exclusion of the Press and Public. No representations with regard to these have been received.

This is the formal five clear day notice under the Regulations to confirm that this Cabinet meeting will be partly held in private for the reasons set out in this Agenda.

To confirm and sign the minutes of the meeting held on 15 September 2026 as a correct record.

To consider any requests received in accordance with Standing Orders.

For Cabinet to note (if any).

Report of the Corporate Director of Finance and Resources (S151 Officer). To be presented by the Cabinet Member for Housing

DECLARATIONS OF INTEREST MADE FOR THIS ITEM:

None

RESOLVED:

That Cabinet:

1.    In accordance with Contract Standing Order CSO 21.01 and Contract Standing Order 9.07.1(d), approved the acceptance of capital funding (£21,771,000) and revenue funding (£124,575) from the Local Authority Housing Fund, third funding round (LAHF R3), to enable the Council to acquire 84 homes in the borough.

2.    In accordance with Contract Standing Order CSO 21.01 and Contract Standing Order 9.07.1(d), approved the acceptance of capital funding (£38,448,000) and revenue funding (£259,604) from the Local Authority Housing Fund, fourth funding round (LAHF R4), to enable the Council to acquire 152 homes in the borough.

3.    Delegated authority to the Director of Capital Projects and Property, following consultation with the Corporate Director of Finance and Resources and the Director of Legal and Corporate Governance (Monitoring Officer), to agree and enter into the final grant documentation and contracts, including the LAHF R4 Memorandum of Understanding (MoU) and any other necessary documentation.

4.    Delegated authority to the Director of Capital Projects and Property, following consultation with the Corporate Director of Finance and Resources and the Director of Legal and Corporate Governance (Monitoring Officer), to accept subsequent rounds of LAHF funding from MHCLG.

Reasons for the Decision

The Council was committed to providing good-quality housing for residents of the borough. This decision represented an important step towards achieving that aim.

Acceptance of the grant provided an opportunity to leverage additional funding into the programme, enabling the Council to deliver a greater number of homes for rent overall.

The purchase of these homes also helped to meet housing needs in Haringey, reduced pressure on the Temporary Accommodation budget, and enabled the Council to use Right to Buy receipts to fund other stock replacement projects.

Alternative Options Considered

The alternative option was not to accept the grant funding. This would have meant that additional homes were not purchased in the borough, resulting in more people remaining in temporary accommodation at greater cost to Haringey.

Report of the Corporate Director of Culture, Strategy and Communities. To be presented by the Cabinet Member for Resident Services and Tackling Inequality

DECLARATIONS OF INTEREST MADE FOR THIS ITEM:

None

RESOLVED:

That Cabinet:

1.    Delegated authority to the Member Responsible for Complaints (MRC) to finalise a Governing Body Statement for submission to the Housing Ombudsman Service, reflecting and taking account of Cabinet’s consideration and discussion of the report and its appendices.

2.    Noted the 2025/26 Annual Feedback and Resolutions Report.

3.    Noted the Housing Ombudsman Service Annual Self-Assessment at Appendix F and the Local Government and Social Care Ombudsman Self-Assessment.

4.    Noted the Complaints Improvement Plan at Appendix D and the Housing Service Sub-Improvement Plan, which set out the Council’s approach to addressing the issues identified in the Annual Report and the self-assessments.

Reasons for the Decision

In line with the statutory requirements set out in the Housing Ombudsman’s Complaint Handling Code, it was essential that the governing body maintained oversight of complaint performance. Presenting the report to Cabinet ensured transparency, accountability and strategic governance in relation to complaint handling processes. It enabled Cabinet to assess organisational responsiveness, identify areas for improvement, and ensure that service delivery remained resident-focused and compliant with regulatory expectations.

In addition, the Council was required to submit annual self-assessments to the Local Government and Social Care Ombudsman and the Housing Ombudsman Service, demonstrating how these had been reviewed and how the identified risks and issues would be addressed.

Alternative Options Considered

Publishing an Annual Feedback and Resolutions Review was a requirement. As a result, no alternative options were considered.

Report of the Corporate Director of Environment and Resident Experience. To be presented by the Cabinet Member for Climate Action and Transport

DECLARATIONS OF INTEREST MADE FOR THIS ITEM:

None

RESOLVED:

That Cabinet:

1.    Approved the acceptance of £10 million from Transport for London as part of its Better Bus Partnership Programme, subject to the terms and conditions of the funding agreement.

2.    Delegated authority, in accordance with the Council’s Constitution and Contract Standing Orders, to the Director of Built Environment and Highways, in written consultation with the Lead Cabinet Member, for all project changes, approvals and procurement activities required for programme delivery.

3.    Noted the high-level programme of projects set out in Tables 1, 2 and 3, recognising that individual projects would be subject to further feasibility work, design development, stakeholder engagement, statutory processes, funding availability and detailed approval processes, as required.

Reasons for the Decision

The £10 million Better Bus Partnership investment represented a significant opportunity to improve Haringey’s transport network and public realm, delivering benefits for residents, businesses and visitors across the borough. The programme supported a wide range of users, including bus passengers, pedestrians, cyclists, and those accessing town centres, community facilities, employment areas and cultural destinations.

The benefits of the programme were particularly significant for groups most reliant on bus travel, including young people, older residents, disabled people and lower-income households. By improving access to employment, education, healthcare, leisure and cultural opportunities, the programme supported inclusive growth and helped to reduce transport inequalities across the borough.

The Council sought to leverage investment into the Tottenham area for the benefit of businesses and residents, recognising that the UEFA European Championship in 2028 would bring an influx of visitors to the borough, many of whom would use public transport and the connecting footways and public realm leading to Tottenham Hotspur Stadium. The opportunity to provide an enhanced public realm and gateway into the borough, together with a lasting legacy for local communities, represented a significant opportunity for Haringey.

There was a funding delivery deadline of the 2029/30 financial year, which was further emphasised by the UEFA European Championship taking place in June 2028.

Detailed engagement and consultation were to be undertaken on the various workstreams as they developed, involving key stakeholders, internal teams and the wider public. At that stage, the programme represented a high-level summary of potential projects, with detailed proposals to be developed by design teams and informed by engagement activities once projects had commenced.

The projects set out in Table 3 were to use Better Bus Partnership funding for design development only. Alternative funding sources, including Section 106 developer contributions, Community Infrastructure Levy (CIL) funding and Transport for London Local Implementation Plan (LIP) funding, had been identified for delivery of these schemes. This approach maximised the outcomes achievable through the Better Bus Partnership Programme.

Alternative Options Considered

The alternative option was not to accept the funding and not to proceed with the programme. This would have resulted in the Council foregoing the £10 million investment in highway assets, and the associated benefits of improved bus journey times, enhanced walking and cycling infrastructure, and improvements to the  ...  view the full decision text for item 11.

Report of the Corporate Director of Environment and Resident Experience. To be presented by the Cabinet Member for Climate Action and Transport

DECLARATIONS OF INTEREST MADE FOR THIS ITEM:

None

RESOLVED:

That Cabinet:

1.    Pursuant to Contract Standing Order 7.02 (use of a compliant framework) and 2.01(c), approved the award of a contract for the provision of Enforcement Agency Services to six suppliers set out in the exempt appendix (Part B) (active and reserve), for a period of two years from 16 November 2026 to 15 November 2028, with no option to extend. The estimated aggregate contract value was £4 million over the two-year term, representing statutory enforcement fees anticipated to be recovered directly by the appointed providers from debtors, rather than expenditure payable by the Council.

2.    Approved four bidders becoming active providers from contract award, with the remaining two bidders designated as reserve providers. Active suppliers could be moved to the reserve list, and reserve suppliers could become active providers, in accordance with the Enforcement Agency Specification and Code of Practice.

3.    Noted that the number of Penalty Charge Notices (PCNs) registered at the Traffic Enforcement Centre (TEC) over the term of the contract was estimated at 120,000. The registration cost was £11.00 per PCN, resulting in a total cost of £1.32 million. Although some PCNs remained unpaid, the overall costs were expected to be recovered through income generated from the contract from the overall number of PCNs that were paid.

Reasons for the Decision

This report followed the successful completion of a further competition conducted in accordance with the rules of the Yorkshire Purchasing Organisation (YPO) Procurement Framework No. 1200 for Enforcement Agency Services. The framework was already being used for other debt types within Haringey and by other councils, including Council Tax, Business Rates and Business Improvement District (BID) Levy collection.

The Council had statutory duties relating to the effective management of parking and moving traffic. Enforcement was necessary to improve compliance and effectively manage limited kerbside space. The use of enforcement agents was always a measure of last resort. The new multi-provider model was intended to strengthen service resilience, improve recovery performance through competition, provide clearer performance management arrangements, and maintain safeguards for vulnerable residents and those experiencing financial hardship.

Enforcement Agencies recovered their statutory enforcement fees directly from debtors in accordance with legislation and did not charge the Council for core enforcement activities. However, the Council incurred the Traffic Enforcement Centre registration fee for cases progressed to debt registration, which was £11 per PCN. Where recovery was successful, the registration fee formed part of the balance owed by the debtor. The service model also included pre-TEC activity designed to identify cases where escalation might be inappropriate or unlikely to result in recovery, helping to avoid unnecessary registration costs. The fees that Enforcement Agencies could charge in recovering debt were prescribed by legislation.

The contract award moved the Council from reliance on a single Enforcement Agency to a competitive model consisting of four active providers and two reserve providers. This provided greater operational resilience and enabled the Council to adjust allocations and active or reserve status in  ...  view the full decision text for item 12.

Report of the Corporate Director of Adults, Housing and Health. To be presented by the Cabinet Member for Health, Social Care and Wellbeing

DECLARATIONS OF INTEREST MADE FOR THIS ITEM:

None

RESOLVED:

That Cabinet:

1.    In accordance with Contract Standing Orders 2.01(a) (approval to commence a procurement exercise) and 2.01(d), approved the direct award of two contracts for a total of 39 block-purchased residential and nursing care beds:

a.    To Ourris Properties Limited for 28 beds at Autumn Gardens; and

b.    To Ourris Residential Homes Limited for 11 beds at Anastasia Lodge.

2.    Approved the award of contracts for a period of eight years commencing on 22 November 2026, with a break clause exercisable after four years, at an estimated maximum aggregate contract value of £19.67 million over the full contract term.

3.    Noted that the proposed award was supported by the evidence contained within the Needs and Gaps Analysis and was compliant with the Council’s obligations under the Procurement Act 2023 in relation to user choice services.

4.    Delegated authority to the Corporate Director of Adults, Housing and Health, in consultation with the Cabinet Member for Health, Social Care and Wellbeing, the Director of Finance, and the Head of Legal and Governance, to finalise and enter into all contractual arrangements necessary to implement the decision.

Reasons for the Decision

Across the two care homes, Ourris provided a service that was difficult to replace. It represented Haringey’s only block-purchased residential and nursing care arrangement and offered culturally responsive support for Greek, Cypriot and Turkish communities. Residents were supported in environments that reflected their language, culture, faith and community connections.

Demand for the service remained strong. Occupancy levels were consistently high, and both homes continued to perform well. Contract monitoring demonstrated high levels of resident and family satisfaction, stable staffing arrangements, low levels of complaints and safeguarding concerns, and continued compliance with the Council’s quality expectations.

The Council’s Needs and Gaps Analysis found no equivalent provider within approximately 75 miles that was capable of delivering the same combination of residential care, nursing care and culturally specific support. A direct award was therefore considered the most proportionate and least disruptive option available. It protected resident choice, maintained continuity of care, and supported the Council in meeting its duties under the Care Act 2014.

The proposed contract also provided stability for residents, families and the provider.

Alternative Options Considered

Option 1: Do Nothing

This option was rejected.

Without these contracts in place, the Council would have lost guaranteed access to 39 culturally specific residential and nursing care beds and would have been required to rely on spot-purchasing arrangements. Residents could have experienced reduced choice, and there would have been no assurance that culturally appropriate alternatives could be sourced when placements were required. The Council would also have lost the ability to agree longer-term pricing and performance expectations through a contractual arrangement.

Option 2: Competitive Procurement

This option was considered but rejected.

Market intelligence indicated that there were no providers capable of delivering the same culturally responsive model of residential and nursing care at this scale. A procurement exercise was therefore unlikely to attract equivalent providers and  ...  view the full decision text for item 13.

Report of the Corporate Director of Environment and Resident Experience. To be presented by the Cabinet Member for Resident Services and Tackling Inequality

DECLARATIONS OF INTEREST MADE FOR THIS ITEM:

None

RESOLVED:

That Cabinet:

1.    Approved the commencement of a competitive procurement exercise for the provision of an Out of Hours (OOH) Emergency Contact Handling Service from 1 June 2027.

2.    Approved a proposed contract term of three years, with an option to extend for up to a further two years, subject to satisfactory performance, continued business need and the availability of budget provision.

3.    Noted the estimated annual value of the contract as set out in the Exempt Appendix.

Reasons for the Decision

The Out of Hours service was a business-critical, resident-facing service that enabled the Council to receive, triage and assign all urgent and emergency contacts made outside normal working hours to the relevant on-duty team or contractor. This included evenings, overnight periods, weekends and bank holidays. The service helped to protect resident safety by ensuring urgent issues were routed appropriately, while protecting on-duty staff from receiving out-of-hours calls that did not meet the emergency criteria. The procured provider also formed part of the Council’s wider business continuity arrangements by providing additional contact-handling resilience for daytime services where required, including where the Council’s telephone lines were disrupted or during periods of exceptional demand, emergency incidents or other circumstances affecting normal daytime contact routes.

The service also enabled the Council to meet statutory responsibilities arising outside normal office hours, including duties under homelessness legislation to respond to households that might be homeless, eligible for assistance and in priority need, together with wider responsibilities relating to safeguarding, emergency accommodation, adult social care, children’s services and civil contingency responses. Maintaining an effective Out of Hours contact-handling service was therefore necessary to ensure that residents could access urgent Council support when needed and that statutory functions could be discharged without avoidable delay.

A competitive procurement was required to secure a compliant, sustainable and value-for-money long-term service from June 2027, when the current contract with Capita was due to expire.

Through the procurement process, the Council would review and, where appropriate, strengthen the service specification, reconfirm operational pathways with service areas, establish a commercial performance management framework, ensure that future service provision reflected current and emerging resident needs, and ensure that the contract allowed for reductions in contract costs in line with any reductions in demand. Such reductions were expected to be supported by the Council’s introduction of a voice-based digital triage tool.

The recommended approach enabled the Council to test the market, benchmark quality and pricing, secure best value, and promote service stability through a longer-term contract.

Although the procurement process was led by Customer Services, and the Out of Hours supplier would continue to be contract-managed by Customer Services, the cost of the contract would be met through the budgets of the three principal service areas that used the provision. These were Customer Services (General Fund), Homelessness (General Fund), and the Housing Repairs Service (Housing Revenue Account).

Alternative Options Considered

The following options were considered before recommending a competitive procurement for a new outsourced  ...  view the full decision text for item 14.

Report of the Corporate Director of Culture, Strategy and Communities. To be presented by the Cabinet Member for Placemaking & Local Economy

DECLARATIONS OF INTEREST MADE FOR THIS ITEM:

Cllr Beckford noted that they were appointed by the Council to the membership of the North London Waste Authority in May 2026 by virtue of my Cabinet responsibilities. The North London Waste Authority have a working relationship with the Lee Valley Heat Network referred to in the report and recommendations. It was noted that Councillor Beckford was granted dispensation to vote on matters relating to North London Waste Authority by the Standards Committee in June.

Councillor Kuper noted that they were appointed by the Council to the membership of the North London Waste Authority the North London Waste Authority agreed by full Council in July. The North London Waste Authority have a working relationship with the Lee Valley Heat Network .Due to Committee meeting scheduling, the Standards Committee are due to consider a dispensation in relation to my council membership role of North London Waste Association at their November meeting and therefore recused themselves from the meeting at items 15 and 23.

RESOLVED:

That Cabinet:

1.    Approved the award of Heat Connection Agreements, for a term of 40 years, to Lee Valley Heat Network Operating Company Limited (Company No. 09763702) for: Selby Village (residential); Commercial Unit Space within the residential development; Commercial Connection – Selby Centre; and Commercial Connection – Sports Pavilion. The total contract value was as set out in the exempt recommendations.

2.    Approved the award of the Selby Urban Village Framework Supply Agreement, for a term of 40 years, to Lee Valley Heat Network Operating Company Limited (Company No. 09763702). This committed the Council to the relevant supply costs contained within the subsidiary supply agreements over the 40-year contract term, including those identified within the exempt recommendations.

3.    Noted that, through the subsidiary Construction Supply Agreement, the Council would meet the cost of heat supply during the construction period, including commissioning activities, with these costs already accounted for within the project's capital budget.

4.    Noted that, through the subsidiary Residential Customer Supply Agreements, the Council would contribute the landlord’s availability charge applied by Energetik for the residential heat network at Selby Urban Village. The proportion of the total availability charge and the estimated cost to the Council over the 40-year contract term were set out in the exempt recommendations.

5.    Noted that, through the subsidiary Residential Customer Supply Agreements, social housing tenants would contribute the tenant availability charge applied by Energetik for residential heat supply at Selby Urban Village. The proportion of the total availability charge was set out in the exempt recommendations.

6.    Noted that, through the subsidiary Residential Customer Supply Agreements, social housing tenants would be responsible for their variable heat usage charges during their tenancy.

7.    Noted that, through the subsidiary Commercial Customer Supply Agreements, commercial tenants occupying the Community Centre, Sports Pavilion and Commercial Unit would be responsible for their availability charges and variable usage charges during their occupation.

8.    Noted that, through the subsidiary Void Supply Agreements, the Council would be responsible for the availability  ...  view the full decision text for item 15.

To note the minutes of the following:

Cabinet Member Signing

28 September 2026 12.30 pm - Woodridings Court N22 Award of Construction Contract

15 September 2026 3.00 pm – (NON-KEY) Appointment of Membership for the Corporate Parenting Committee and Community Safety Partnership 2026/27 AND Arrangements for Job Share of Cabinet Member portfolio role for Health and Social Care

7 September 2026 12.00 pm - Approval to Award Contract, Kings Road Car Park, N17

7 September 2026 11.30 am - Provision of Internal Audit Services (Contract for the supply of Internal Audit Services)

To note the delegated decisions taken by Directors.

As per item 3.

Note from the Committees Manager

Items 20-23 allow for consideration of exempt information in relation to item 9, 12, 14, 15.

TO RESOLVE

That the press and public be excluded from the remainder of the meeting as items 20-25 contain exempt information as defined under paragraph 3, Part 1, Schedule 12A of the Local Government Act 1972:

Information relating to the financial or business affairs of any particular person (including the authority holding that information).

Relating to item 9.

Relating to item 12.

Relating to item 14

Related to item 15

To note the exempt minutes of the Cabinet Member Signing on 28 September 2026

As per item 3.