Issue details

Procurement of the Out of Hours (OOH) Emergency Contact Handling Service

Decision type: Key

Decision status: For Determination

Notice of proposed decision first published: 07/08/2026

Anticipated restriction: Part exempt  - View reasons

Decision due: 20 Oct 2026 by Cabinet

To seek approval to commence a procurement exercise for the provision of the Council's Out of Hours Emergency Contact Handling Service from April 2027 and approve the associated procurement strategy and delegated authority to award the contract.

Lead member: Cabinet Member for Resident Services and Tackling Inequality

Lead director: Corporate Director of Environment and Resident Experience

Contact: Corporate Director of Environment and Resident Experience.