Issue details

Variation to Provision of Unified Digital Engagement Platform

Decision type: Key

Decision status: For Determination

Notice of proposed decision first published: 07/01/2026

Anticipated restriction: Public  -

Decision due: Between 5 Feb 2026 and 30 Apr 2026 by Cabinet Member Signing

To approve a variation to the award of the contract to Netcall Technology Ltd for the provision of a unified digital engagement platform to replace the council’s existing Cisco telephony and Granicus systems.??

Lead member: Cabinet Member for Finance & Corporate Services

Lead director: Corporate Director of Finance and Resources (S151 Officer)

Contact: Corporate Director of Finance and Resources (S151 Officer).