Issue details

Provision of a unified digital engagement platform

Decision type: Key

Decision status: For Determination

Notice of proposed decision first published: 04/12/2024

Anticipated restriction: Part exempt  - View reasons

Decision due: Between 2 Jan 2025 and 28 Feb 2025 by Cabinet Member Signing

To approve the award of a contract for the provision of a unified digital engagement platform to replace the Council’s existing Cisco telephony and Granicus systems which are no longer fit for purpose and do not support the Council’s strategic objectives.

Lead member: Cabinet Member for Finance & Corporate Services

Lead director: Director of Culture, Strategy, and Engagement

Contact: Director of Culture, Strategy, and Engagement.