Issue details

Approval to appoint a contractor for the implementation and maintenance of a new Housing Management IT System

Decision type: Key

Decision status: For Determination

Notice of proposed decision first published: 07/05/2019

Anticipated restriction: Part exempt  - View reasons

Decision due: 18 Jun 2019 by Cabinet

Haringey Council is conducting a Mini Competition under the CCS Framework RM3821 to Contract the next New Housing Management System that will provide the platform for Haringey to manage a portfolio of approximately 25,000 properties across tenure types. The new system is expected to be modern and future proof with an intuitive user interface that knows the user and prompts them to take the actions needed to deliver an excellent customer focused service. It will be a critical business system used in the effective management of the Council’s Housing Services including Homelessness (incl. HRA), allocations, lettings, rents and income collection, housing management, voids and repairs, management of temporary accommodation and non-residential units, estate services, reporting and performance monitoring.

Lead member: Cabinet Member for Corporate and Civic Services

Lead director: Director of Culture, Strategy, and Engagement

Contact: Director of Culture, Strategy, and Engagement.