Issue details

Award of contract for the provision of out of hours call-handling

Decision type: Key

Decision status: For Determination

Notice of proposed decision first published: 02/01/2018

Anticipated restriction: Part exempt  - View reasons

Decision due: Between 31 Jan 2018 and 13 Feb 2018 by Cabinet Member Signing

To seek approval to particiate and join an overarching framework agreement to provide a shared out of hours, customer call-handling service. The current contract is due to expire on 30th September 2018. The new contract will run from 1st October 2018 to 30th September 2023.

Lead director: Interim Director for Transformation and Resources

Contact: Interim Director for Transformation and Resources.