Issue details

Response to Scrutiny Review of Customer Services

The report will respond to each of the Scrutiny Review’s recommendations and their possible implementation

Decision type: Non-key

Decision status: For Determination

Decision due: 12 Sep 2006 by Cabinet

Consultation process

The report will involve consultation with other parts of the council that support or compliment the activities of customer services

DMT date and early discussion between AD and Cabinet Member: Executive Member for Community Involvement with the Assistant Chief Executive for Access

SLT date: Customer Services offers accessibility to the more disadvantaged sections of Haringey's communities - people on benefits , older people , people with language support and other special needs . Customer services is designed to improve accessibility to council services for these residents . The scrutiny review has made recommendations which will improve the service to our customers