Issue details

Restructure of Customer Services

To establish a structure for Customer Services whereby staff have a transfer right to an outsourced repairs provider

Decision type: Non-key

Decision status: For Determination

Decision due: 20 Feb 2007 by Cabinet

Consultation process

This will affect the future of some staff in Customer Services and will be subject to staff and Trade Union consultation

DMT date and early discussion between AD and Cabinet Member: Executive Member for Community Involvement with Director of Corporate Resources

SLT date: Customer Service's staff profile is generally representative of the boroughs population and the restructure will aim to preserve that as far as possible for both the outsourced service provider(if that is the consequence of the repairs market testing ) and for the staff that remain with the Council