Issue details

Annual report 2009-10 on handling of customer feedback (complaints, compliments and suggestions) and Members' enquiries

To receive the annual report and to note performance and key achievements in the year.

Decision type: Non-key

Decision status: For Determination

Wards affected: (All Wards);

Decision due: 14 Sep 2010 by Cabinet

Consultation process

All directorates will be consulted in the preparation of the report.

DMT date and early discussion between AD and Cabinet Member: Leader of the Council and Cabinet Member for Finance and Sustainability with the Assistant Chief Executive (Policy, Performance, Partnerships and Communications)

SLT date: To be addressed within the report.

Agenda items