That Members note the performance for the period April 2006 to March 2007, plans for improvement and any legislative changes that may result in changes to practices. It is a statutory requirement for Adult Social Care to produce an annual report.
Type: Information Only
Wards affected: (All Wards);
Considered on: 18 Sep 2007 by Cabinet
Consultation process
No consultation needed for this report
DMT date and early discussion between AD and Cabinet Member: Cabinet Member for Adult Social Care & Well-Being and Director of Adult, Culture and Community Services
SLT date: To ensure that all service users are aware of the complaints procedure and how complaints were handled during 2006/07