Agenda item

To consider the report on the Council’s progress against the actions outlined in the Corporate Delivery Plan (2024-26) as at the end of Quarter 3 of 2025/26.

The report included with this item was first published as part of the agenda papers for the Cabinet meeting on 10th March 2026.

At the outset of this item Cllr White noted that, due to a clash with the Staff Awards event, the senior service officers were not available to respond to relevant questions on the Corporate Delivery Plan. However, responses to any questions from the Committee could be provided in writing.

It was noted that Cllr Dana Carlin and Taryn Eves were available to respond to questions relating to their remits. Taryn Eves introduced the report noting that it provided the Quarter 3 performance update on the Council’s Corporate Delivery Plan (CDP). The information was presented by eight themes with detailed appendices to show the progress against 188 individual activity lines. She added that this would be the final performance update of the current CDP cycle because a new Corporate Delivery Plan would be developed following the May 2026 local elections. This would include a revised performance framework, a revised set of indicators and local outcomes framework metrics.

Regarding progress at Quarter 3, Taryn Eves made the following points:

·       There had been strong delivery progress with 93% of outcomes rated green or amber at the end of Quarter 3.

·       Eight activity lines were rated as red and explanations for each of these were provided in the report.

·       The ‘RAG’ (red/amber/green) ratings were subjective and a negative rating did not necessarily mean that nothing had been delivered but rather that parts of the commitment had not been met.

·       The majority of activity lines had remained stable since Quarter 2, 15% had improved and only six had declined.

·       In February 2026, the government had published a new Local Government Outcomes Framework which introduced a new outcomes-based set of measures. This Framework would be used to inform the development of the new CDP and provide the basis for the quarterly performance updates.

·       The Council’s aspired to develop more integrated reporting across finance, performance and risk into a single narrative in 2026/27.

Taryn Eves and Cllr Carlin then responded to questions from the Committee:

·       Cllr White noted that, due to the development of the previous CDP, Scrutiny had not had access to any performance data during this transition period and sought reassurance that this would not be the case again in 2026/27. Taryn Eves explained that the new CDP would have a new set of performance indicators based on the new national outcomes framework as well as local priorities. The timescales for the new CDP was anticipated to be Autumn 2026 but the national indicators were expected to be reported on earlier than this after the local elections in May 2026. It was therefore possible that there could be a period of hybrid reporting before the new CDP was fully established. Cllr White commented that these timescales would be satisfactory as they would fit broadly in line with the Committee’s previous work programmes but emphasised the importance of data being available for scrutiny by Autumn 2026. (ACTION) 

·       Cllr Connor highlighted a number of questions, some of which would require written responses:

o   Adults, Health & Welfare – Immunisation uptake improving (page 180 of the agenda pack). Cllr Connor expressed concerns about the recent rise in cases of measles that had been reported in Haringey and Enfield and requested a written update on the public health response to this. (ACTION) 

o   Theme 1 – Resident experience and enabling success – Number of complaints upheld by Local Government and Social Care Ombudsman (page 181 of the agenda pack). Cllr Connor noted that this matter had previously been discussed by the Committee but expressed concern that the high number of upheld complaints continued to be an issue and requested a written update on how this was being addressed. (ACTION) 

o   Theme 1 – A supported and enabled workforce – Implementation of the Procurement Modernisation Programme (page 184 of the agenda pack). Cllr Connor observed that, according to the report, the reason for the red RAG rating on this item was due to the introduction of a new e-procurement system that was now not going ahead and asked how much money had been lost on this. Taryn Eves explained that the Procurement Modernisation Programme had been in existence for three years, large elements of which had been delivered. However, the e-procurement system had not been delivered. The intention had been to replace the existing system to improve the alignment with the Procurement Act but there was now a much wider project underway to replace the system that managed finance, HR and payment issues. In order to avoid having separate systems, the new e-procurement system was being included in the wider project and therefore had not yet been delivered.

o   Asked by Cllr Connor about a £200k saving relating to this in the budget papers, Taryn Eves explained that Haringey managed the London Construction Partnership which was based on a series of procurement frameworks. This generated a small income which had been projected to rise but, due to complications related to the Procurement Act, income had been lower than expected. Some mitigations had been identified by holding vacancies within the team.

o   Theme 3 – Children & Young People - Rate of first-time entrants into the Youth Justice System (page 186 of the agenda pack). Cllr Connor noted that the direction was negative for this indicator and requested a written response on the reasons underpinning this and how this was being addressed. (ACTION)

o   Theme 4 – Adults, health and welfare – Percentage of people in adult social care extremely or very satisfied with the service/support they receive (page 188 of the agenda pack). Cllr Connor requested a written response on why the direction was negative for this indicator. (ACTION)

o   Theme 5 – Improving social housing and the private rented sector – Complete void works to existing and newly acquired properties to bring up to a lettable standard (page 193 of the agenda pack). Cllr White requested a written response on why the direction was negative for this indicator. (ACTION)

o   Theme 5 - Homes for the future – Repairs fixed right first time (page 192 of the agenda pack). Cllr Connor noted that this was an issue on which Councillors received considerable correspondence from residents and requested a written response on why the direction was negative for this indicator. (ACTION) Cllr Carlin responded that the need for asbestos testing was a key reason for this.

o   Theme 6 – Safer Haringey – Domestic abuse offences per 1,000 population (page 196 of the agenda pack). Cllr Connor noted that the rate of domestic abuse offences was down and that the raw number of offences had seen a slight rise but at a slower rate than elsewhere in London. She requested a written response on whether there was an explanation for why the rise was lower in Haringey than London as a whole. (ACTION)

o   Theme 6 – A reduction in violence against women and girls – Increase the number of safe havens in local businesses for women to use at night (page 197 of the agenda pack). Cllr Connor commented that, while it was useful to have these safe havens, many women would not know that they existed and queried how their availability was being communicated. A written response was requested. (ACTION)

o   Theme 6 – A reduction in violence against women and girls – Continue to develop and pilot work on a Safer Parks for Women and Girls Network (page 197 of the agenda pack). Cllr Connor reported that residents had contacted her to improve lighting in the Alexandra Park area but it had proved difficult to obtain a positive response from the Council on this. She requested clarification on who was leading on this at a senior level so that the concerns of residents could be raised. (ACTION)

o   Theme 8 – Place and Economy – Employment rate of 16-64 year olds (page 201 of the agenda pack). Cllr White noted that the direction was negative for this indicator and queried why this was the case and whether employment support programmes such as Haringey Works were delivering effectively. A written response was requested. (ACTION) Cllr Lawton said that she had some further detail to add to this question which she would submit in writing. (ACTION)

o   Theme 8 – Place and Economy – Percentage of non-major planning applications decided on time (page 201 of the agenda pack). Cllr White noted that the RAG rating for this indicator was green but that the direction was negative with a slight decline compared to Quarter 2. He requested a written response on how a further decline would be avoided. (ACTION)

As this was the last Committee meeting of the current administration, Cllr White wished to place on record his thanks to Cllr Carlin, Taryn Eves, Haydee Nunes de Souza and other officers for their attendance at the meetings over the past few years and for the detailed answers that had been provided.