Agenda item

CEO'S GENERAL UPDATE REPORT

Minutes:

Emma Dagnes, CEO of Alexandra Palace and Park introduced the report on activities at Alexandra Park and Palace as laid out on pages 7-18 of the agenda pack.

 

The following was noted:

 

  • SAC members were encouraged to report incidents of crime and disorder in Alexandra Park, to the police – rather than to Visitor Servies as the Security Team did not have the same powers as the Police and in an emergency the Police response was likely to be quicker.
  • Cllr Arkell noted that there had been several complaints about anti-social behaviour outside the Starting Gate Pub. Residents had originally been concerned that these were people leaving Alexandra Palace (AP). The CEO explained that for large events held at AP, specifically positioned security and traffic marshals were placed around Bedford Road to remind people to leave quietly. It would be highly difficult to enforce customer behaviours any further past this area.  However AP staff were aware of these issues and AP could potentially give some advice to the Pub. The Chair explained that it wasn’t only the Pub but the neighbouring off-licence which sold alcohol to people who congregated on the green opposite of the pub. The CEO advised residents to take the matter up with the licensing team who may be able to advise residents and ward councillors.
  • North East Office Building repairs would not affect events in the East Wing, the Team were very experienced in managing restoration projects in a live venue.
  • Regarding the new counter terrorism measures, specifically the bag drop operation in the Grove car park, a complaint had been received that it was a long way to walk to and from the bag drop location into the venue. As a result, the location of the bag drop had later been moved to the Dive car park.  In addition to the bag drop operation, body scanning was also being implemented along the South terrace as customers entered the event.
  • Subject to a successful funding bid, Bibliobuzz Book Awards would extend to a literacy festival event, this would also be expanded to reach a wider audience of younger children.
  • The car park charging scheme had been implemented and well received. Committee Members were reminded to submit their vehicle registration number for parking on site when coming to meetings. 
  • A committee member commended the renwal works toThe Palm Court bus shelter.
  • The Young Creatives Network continued to flourish, there had also been a positive meeting with Cllr Brabazon (Cabinet Member) on how to reach further groups.
  • It was noted by a member that following the last meeting in April, there was a lack of lighting in the Grove carpark. This would be fed back to the team. Action NL
  • It was noted by a member if it would be possible to mark the events on the sheet which would expect more than 10,000 people. It was explained that these events could be distinguished as the location would be all areas. Alexandra Palace wouldn’t put the capacities of events in the public domain. The team sent out a lot of communication when there are large, presentations were also bought to these meetings.

 

RESOLVED.

 

This report was noted.

 

Supporting documents: