Agenda and draft minutes

Merchant Acquirer Re-Procurement and Direct Award of Contract, Cabinet Member Signing - Wednesday, 6th May, 2026 9.30 am

Venue: Alexandra House 10 Station Road N22 7TR

Contact: Richard Plummer Committees Manager  Email: richard.plummer@haringey.gov.uk

Items
No. Item

11.

FILMING AT MEETINGS

Please note that this meeting may be filmed or recorded by the Council for live or subsequent broadcast via the Council’s internet site or by anyone attending the meeting using any communication method. Although we ask members of the public recording, filming or reporting on the meeting not to include the public seating areas, members of the public attending the meeting should be aware that we cannot guarantee that they will not be filmed or recorded by others attending the meeting. Members of the public participating in the meeting (e.g. making deputations, asking questions, making oral protests) should be aware that they are likely to be filmed, recorded or reported on. By entering the meeting room and using the public seating area, you are consenting to being filmed and to the possible use of those images and sound recordings.

 

The Chair of the meeting has the discretion to terminate or suspend filming or recording, if in his or her opinion continuation of the filming, recording or reporting would disrupt or prejudice the proceedings, infringe the rights of any individual or may lead to the breach of a legal obligation by the Council.

Minutes:

The Cabinet Member noted the filming at meetings notice.

12.

Apologies for absence

To receive any apologies for absence.

Minutes:

There were no apologies for absence.

13.

Declarations of interest

A member with a disclosable pecuniary interest or a prejudicial interest in a matter who attends a meeting of the authority at which the matter is considered:

 

(i) must disclose the interest at the start of the meeting or when the interest becomes apparent, and

(ii) may not participate in any discussion or vote on the matter and must withdraw from the meeting room.

 

A member who discloses at a meeting a disclosable pecuniary interest which is not registered in the Register of Members’ Interests or the subject of a pending notification must notify the Monitoring Officer of the interest within 28 days of the disclosure.

 

Disclosable pecuniary interests, personal interests and prejudicial interests are defined at Paragraphs 5-7 and Appendix A of the Members’ Code of Conduct

Minutes:

There were no declarations of interest.

14.

URGENT BUSINESS

The Chair will consider the admission of any late items of Urgent Business. (Late items of Urgent Business will be considered under the agenda item where they appear).

Minutes:

There were no items of urgent business.

15.

DEPUTATIONS / PETITIONS / QUESTIONS

Minutes:

None

16.

Merchant Acquirer Re-Procurement and Direct Award of Contract pdf icon PDF 327 KB

Minutes:

The Cabinet Member for Finance and Corporate Services considered the attached report which put forward a decision of a renegotiated contract with the current provider for merchant acquiring services. This contract enables the Council to process debit and credit card payments across its services, supporting the secure collection of income from residents, businesses and partners. The report set out the revised commercial terms  with the incumbent  provider to reduce the Council’s annual merchant acquiring cost from approximately £1.02m to £490k, delivering savings of around £530k per annum and addressing the current budget gap. The proposed decision enabled the Council to secure materially improved rates while avoiding service disruption, system reconfiguration costs, and implementation risk.

 

This approach was compliant with procurement regulations, maintains PCI DSS (Payment Card Industry Data Security Standard) compliance, and ensures uninterrupted income collection across all payment channels.

 

The proposed two-year terms would also allow the council to take forward a competitive procurement exercise to secure further future potential savings.

 

The Cabinet Member considered the information in the report and took into account the fiduciary duty of members, whilst further noting that the decision allowed savings of £1.1million from procurement activity which in the wider context of required savings helped protect frontline services. The Cabinet Member for Finance and Corporate Services,

 

RESOLVED

 

 

1.    To approve the commencement of the re-procurement of the merchant acquirer provision as permitted under CSOs 0.08 and 2.01b.

 

2.    To approve the award of a contract to Global Pay for a term of years at a value of £980k in accordance with 7.02 (The Council may call-off from Frameworks established by other public sector organisations) and CSOs 0.08 ( Cabinet Member decision ) and 2.01 c) (Cabinet approval of award of contract valued £500k and above).

 

3.    To note that current arrangements are financially unsustainable and create a significant ongoing revenue pressure.

 

4.    To note that the proposed approach will reduce annual costs, ensure procurement compliance, and maintain continuity of critical income collection services.

 

Reasons for decision

 

 

 

The Council currently processes approximately £86m per annum in income through card payments.

Projected merchant acquiring costs of circa £1.021m in 2025/26 significantly exceed the available budget and represent poor value for money.

 

Continuing under existing terms would create a recurring budget pressure and expose the Council to financial risk.

 

Re-procuring via the Crown Commercial Service Framework 6325 Payment Acceptance, Lot 1 with the incumbent provider enables the Council to secure materially improved rates while avoiding service disruption, system reconfiguration costs, and implementation risk.

 

This approach is compliant with procurement regulations, maintains PCI DSS (Payment Card Industry Data Security Standard) compliance, and ensures uninterrupted income collection across all payment channels.

 

The revised commercial terms would reduce the Council’s annual merchant acquiring cost from approximately £1.02m to £490k, delivering savings of around £530k per annum and addresses the current budget gap.

 

Alternative options considered

 

Do Nothing
Continuing under the existing contract terms would result in ongoing budget overspend of over £500k per annum. This option is not financially  ...  view the full minutes text for item 16.