Agenda

Scrutiny Review - Customer Services
Monday, 7th November, 2005 7.00 pm

Venue: Civic Centre, High Road, Wood Green, N22 8LE. View directions

Contact: Afazul Hoque 

Items
No. Item

1.

Apologies for Absence (if any)

2.

Urgent Business

The Chair will consider the admission of any late items of urgent business. Where the item is already included on the agenda, it will be dealt with under that item but new items of urgent business will be dealt with at item

3.

Declarations of Interest, If any, In resepct of Items on this agenda

A member with a personal interest in a matter who attends a meeting of the authority at which the matter is considered must disclose to that meeting the existence and nature of that interest at the commencement of that consideration, or when the interest becomes apparent.

 

A member with a personal interest in a matter also has a prejudicial interest in that matter if the interest is one which a member of the public with knowledge of the relevant facts would reasonably regard as so significant that it is likely to prejudice the member's judgement of the public interest.

 

4.

Minutes of the Last Meeting pdf icon PDF 152 KB

That the Panel confirms the notes of the last meeting as an accurate record of the proceedings.

5.

Oral Evidence from the Executive Member for Community Involvement pdf icon PDF 47 KB

Pre-prepared questions and answers attached.

6.

Oral Evidence from the Executive Member for Organisational Development & Performance

7.

Customer Services - Pre Business Plan Review 2006/07 pdf icon PDF 31 KB

The Assistant Chief Executive (Access) will present the report to the Panel.

8.

Oral Evidence from the IT Prioritisation Manger pdf icon PDF 29 KB

Pre-prepared questions and answers attached.  

Additional documents:

9.

Urgent Business

To deal with any new items of urgent business admitted at item 2.