(Report of the Assistant Chief Executive (Policy, Performance, Partnerships and Communications) – To be introduced by the Executive Member for Community Involvement): To report on the success of the pilot participation in this Awards scheme and to recommend corporate roll out in 2007.
Minutes:
In response to a question we noted that while the WOW awards were for the Council’s own staff Better Haringey Awards were primarily focussed on outside agencies so there was not likely to be a conflict of interest.
RESOLVED:
1. That the WOW! Awards scheme be rolled out corporately across the organisation encompassing all services provided directly or on behalf of the Council from 1 May 2007
2. That the Central Feedback Team be responsible for the overall implementation, organisation and control of the scheme with Directorate complaints teams taking on nomination administration, as detailed in the interleaved report.
3. That the Head of Communication and Consultation devise an effective launch and staff briefing campaign and refine the design of posters and leaflets to reflect lessons learned from the pilot.
4. That future reports from the Central Feedback Team incorporate the WOW! Awards scheme.
5. That the scheme be reviewed 12 months after implementation.
6. That the Head of Policy and Performance and the Head of Organisational Development and Learning consider how the WOW! Awards are best integrated into the overall reward and recognition framework for performance excellence.
7. That future consideration be given to extending the WOW! Awards to encompass staff who did not work on the front line.