Issue - meetings

Award of Contract for a Social Care System

Meeting: 15/06/2021 - Cabinet (Item 537)

537 Award of Contract for a Social Care System pdf icon PDF 407 KB

[Report of the director for Adults and Health. To be introduced  by the Cabinet Member for Health, Social Care and Well-Being]

 

Request to approve new supplier and contract for social care case management system for Children’s and Adults social services.

 

 

Minutes:

The Cabinet Member for Health, Social Care and Well Being introduced the report which sought approval to award a contract for the provision of social care case management software, support and maintenance.  The new system would ensure that Haringey had a system which offered the most up to date technology and best value for money.  This would provide the authority with a future proof system which would effectively and efficiently support social care practitioners in the delivery of services to Haringey residents.

 

In response to a question from Councillor Palmer, Beverley Tarka – Director of Adults & Health – advised that it would take around 18 months to migrate to the new system.

 

Further to considering exempt information at item 34,

 

RESOLVED to

 

1.         Approve, in accordance with Contract Standing Order 9.07.1(d), the award of a contract for the provision of the social care software, support and maintenance services for a period of 7 years with an option to extend by a further 2 x 3 years and 1 x 2 years with a total maximum value £3,270,081 to the recommended bidder, identified in the exempt part of the report, to commence in Autumn 2021.

 

2.         That Cabinet delegate the decision to agree an implementation start date to the Director of Adults and Health.

 

3.         That Cabinet notes that this contract includes the provision of software licences, replacement and new modules, support and maintenance together with migration to the new system.

 

Reasons for decision

The decision is required as the current contract expires on 31 October 2021 and the procurement process has been undertaken to ensure that a new contract is in place to meet the council’s requirements.

 

The recommendation is based on a robust evaluation process following a restricted tender process. The restricted tender was published on 6th July 2020 and allowed the authority to pre-select five suppliers to be taken through to the full tender process based on their replies to a Standard Questionnaire and user site references. The five suppliers selected were all established social care system providers. The five suppliers were sent the full Invitation to Tender package on 9th September 2020. Three suppliers responded by the deadline of 9th October 2020.

 

The evaluation of the responses was based on a 50% quality and 50% price ratio. Responses included two days of supplier presentations based on scenarios devised by the services involved.

 

The overall result of the three involved suppliers is as follows:

 

Supplier A (recommended bidder):

Price Score: 46 Quality Score: 41 = total: 87

 

Supplier B (joint second):

Price Score: 38 Quality Score: 41 = total: 79

 

Supplier C (joint second):

Price Score: 44 Quality Score: 35 = total: 79

 

The recommended bidder is one of the market leaders and uses the most innovative and up to date technologies. The recommended bidder has:

 A proven track record in system development.

 A strong user group who can influence on priority for new/enhanced functionality.

 Financial checks undertaken have confirmed their suitability for a 15-year contract and should  ...  view the full minutes text for item 537