110 Local Government Ombudsman Finding -Non Key PDF 214 KB
[Report of the Assistant Director of Corporate Governance (Monitoring Officer). To be introduced by the Cabinet Member for Corporate and Civic Services.]
This report requests Cabinet consider and respond to the Local Government Ombudsman finding with regard to Ms B – bankruptcy.
Additional documents:
Minutes:
The Cabinet Member for Corporate and Civic Services introduced this report which requested Cabinet consider and respond to the Local Government Ombudsman finding with regard to Ms B – bankruptcy.
The Cabinet Member informed that the Ombudsman had made a report finding fault with the Council in relation to a complaint made by Ms B and had asked the Council to take certain steps to remedy that fault. This report summarised the Ombudsman’s report and the steps that have already been taken. It also proposed further steps to be taken by the Council in response to the report.
The Cabinet Member noted the service had apologised for the mistakes made and was determined to learn from them. Members were required to consider the Ombudsman’s report (shown at Appendix 1) and the steps it was proposed to take in response with the Cabinet Member recommending that the findings, recommendations and compensation payments be approved.
In response to questions from Councillor Dennison, the Cabinet Member confirmed that to prevent an issue of this kind occurring again, the Council would be putting in place all the recommendations of the Local Government Ombudsman. Information would also be better shared between officers and the relevant Cabinet Member.
RESOLVED
Reasons for Decision
Overview
As set out in the Ombudsman’s report, Ms B has been found to have suffered injustices as a result of faults on behalf of the Council. In summary: