Issue - meetings

Councillor Arthur will attend to answer questions on the non-finance areas of his portfolio and will remain for questioning on the finance reports at items 10 & 11 below.

RECEIVED the Cabinet Member for Resources and Culture (Councillor Jason Arthur) briefing on pages 31-34 of the agenda pack, on the non-finance, areas of his portfolio.

NOTED further to questions:

Culture Strategy

The Cabinet Member talked to the Culture Strategy and answered a number of questions from Committee members about the strategy.

Customer Service Transformation Programme and Digital Framework

a.     The Cabinet Member talked to the adoption and implementation of the two programmes of work. Most particularly he talked about the link between the implementation of a new Customer portal which will help  increase public engagement.

b.     a residents panel would test the new digital aspects of services and the council would also use social media and the website to ensure transparency during the changes;

c.      The committee asked for details of the cost of the project, which was not available at the meeting and would be provided to the committee. 

Action: Councillor Arthur

d.     the committee recognised the many areas of high risk involved in delivering the projects presented in the briefing and requested to be kept informed on progress.

Action: Councillor Arthur

RESOLVED to note the Cabinet Member for Resources and Culture’s portfolio briefing.