Issue - meetings

        24^th September (Waste and recycling)

The panel sought to clarify how issues that were not resolved by the waste contractor (Veolia) were dealt with.  It was noted that in most instances, such cases were brought to the attention of Single Front Line Service via a local Councillor when further investigation would then take place.  

The panel noted one instance (Jacksons Lane) where waste collections had been missed in 6 of the past 10 weeks and although this had been rectified each week, missed collections continued to occur.  It was noted that Single Front Line were aware of this specific case and had been escalated with Veolia management to help resolve this ongoing problem.  The panel noted that both the Refuse Manager and the Recycling Manager had visited affected householders to apologise.

To ensure that all actions agreed by the panel were followed up, it was suggested that that the action points should be confirmed with the Chair and a subsequent list circulated to the Panel and attending officers. 

Agreed:Action points that arise from the business of future meetings should be tabulated and distributed to relevant officers and panel members.  Actions will be monitored by the panel at future meetings.

The panel agreed the minutes of the panel meetings of the 24^th September and the 4 December.