SOMERSET GARDENS HEALTH CENTRE
Minutes:
Following the meeting between ward Councillors, representatives from the pharmacy, the health centre and NHS North Central London on 27 July 2012, an update was requested for the next Committee meeting. ACTION: Clerk
Post Meeting note - From NHS North Central London (Angela Ezimora-West, Contracts and Performance Manager – GP) -
Marion Lombardelli (Practice Manager) has been sent the details of a practice manager of a practice in Islington with a similar list size that has made good progress in improving access over the past few years. They have also been given a copy of an access pack. Marion seemed very receptive to both these suggestions of support. I have agreed with Marion that I will speak to her again at the beginning of next month to see whether Somerset Gardens have adopted any of the ideas suggested by the practice or the plan. There have been no access PALs contacts or complaints received about this practice in the last quarter.