Issue - meetings

(Report of the Assistant Chief Executive to be introduced by the Cabinet Member for Finance and Carbon Reduction) To award a contract for the Council’s Out of Hours Telephone Service.

The current Out of Hour’s service contract was due to expire on 30^th September 2012 Haringey. This service enabled Haringey residents to have out of hours contact with Children’s Safeguarding service, Adult Social Services and allowed reporting of major emergencies, dangerous structures and Highways emergencies.  Haringey participated in a Pan London Out of Hours and Optional Daytime Customer call handling service with other boroughs.  The Council was required to sign an access Agreement under this Framework Agreement to allow the new contract to commence on the 1^st of October.

Exempt information pertaining to the report was considered under Item 29 below.

RESOLVED

That a call-off contract under the Out of Hours and Optional Daytime Customer Call Handling Service Framework Agreement be awarded.