Issue - meetings

The Committee will consider a presentation on the Quality Assurance Framework being worked to in Children’s services.

The Committee received a presentation about the quality assurance activity in the Children and Young People’s service.   The service was currently reviewing   all 40 quality assurance activities to understand their reason, use, type, value and intended outcome. This information would be assessed against the principles of quality assurance to understand how much they were being met. The review would aim to instigate change, support development ensure that the chosen strategies of quality assurance could be maintained

Further to considering the presentation the chair advised  that Member’s enquiries should be also be  included as a source for  indicating the quality of service provided.

Following questions from members the following information was provided:

• Engaging users about the service received, was a key part of quality assurance and the review would be mapping out   areas of good practice ,currently in use,  that could be  shared and used as a whole by the service.

• Introduction of viewpoint  will easily allow young people to communicate their views and the services to consider them.

• Developing services to think about the reason why they are collating information and what it will be used for i.e. making information count.

• Information is moved around stakeholders and there  would need  to be more responsibility given to  them  for making changes when required.

•  In future there  will need to be a higher understanding provided of the requirements of  data and  be able to explain to  officers how they contribute to compiling the fuller picture the service needs to go forward to make decisions and compile strategies and policies.