Decision details

Joint procurement of the provision of NHS Complaints Advocacy

Decision Maker: Director for Adult Social Services

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Decision:

The Director of Adult Social Services is asked to give approval to enter into an agreement with Southwark Council in relation to the commissioning of NHS Complaints Advocacy across London

Subject to approval being granted, London Borough of Haringey shall enter into an access agreement with Southwark Council for the provision of pan-London NHS Complaints Advocacy, which will be delivered by Phower.

The contract shall run for a period of 3 years commencing 1st April 2017 with an option to extend for a further period of one year. The total contract cost to Haringey is £68,502 across the lifetime of the contract, £18,400 in year 1, reduced to £16,800 thereafter.

Reasons for the decision:

This decision is based on the completion of evaluations by Southwark Council to award a contract for the delivery of a pan-London service.


Alternative options considered:

No alternative options considered.


Publication date: 08/11/2017

Date of decision: 26/04/2017