Decision details

Adult, Culture and Community Services Annual Complaints Report 2007/08

Decision Maker: Cabinet

Decision status: For Determination

Is Key decision?: No

Is subject to call in?: No

Purpose:

The report outlines the performance of the Adult Social Care complaints handling procedures and practices for the period 2007/08. The regulations require that for monitoring purposes the Local Authority must produce annual reports on the operation of their complaint procedures. The report provides recommendations for improving complaint handling and ensuring early resolution

 

Report author: Mun Thong Phung

Publication date: 21/07/2008

Date of decision: 15/07/2008

Decided at meeting: 15/07/2008 - Cabinet

Accompanying Documents: