Alexandra Domingue, Project Manager for Adult Social Care
Commissioning, introduced the report noting that the Adult Social
Care Commissioning Co-Production Board was being launched in
November 2023 as a response to both the recent peer review and the
Scrutiny Review on this issue. The Board was envisaged as a vehicle
for Adult Social Care Commissioning to involve people in the
development of projects that would affect them.
Alexandra Domingue added that the
Joint Partnership Board had helped to shape the development of the
new Board including the terms of reference. The vision was for the
Board to take upcoming commissioning work and gain input and
guidance on the development as part of a multidisciplinary group
including residents who access adult social care services and
carers. It would also involve providers and adult social care
staff. Other issues such as quality assurance work or contracts may
also be brought to the attention of the Board.
Alexandra Domingue then responded to questions from the
Panel:
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Asked by Cllr Connor about the membership of the new
Board, Alexandra Domingue said that invitations had been sent to
reference groups, carers groups and residents. It was also expected
that there would be sub-groups with people joining based on their
areas of experience and expertise. Cllr Lucia das Neves would be
attending the Board as the Cabinet Member for Health, Social Care
& Wellbeing. It may also be appropriate to involve other
Council Members on certain areas of work, particularly when related
to certain localities. Cllr Connor suggested that information about
this should be communicated to all Council Members so that they
could have the opportunity to express their interest.
(ACTION)
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Cllr Mason expressed support for wider engagement
with local voluntary sector organisations and Alexandra Domingue
said that any further suggestions of organisations that they could
reach out to would be welcomed.
-
Asked by Cllr Mason how success would be measured,
Alexandra Domingue said that there would be various ways of doing
this including the contract monitoring process and proactively
obtaining feedback from service users. This could potentially
happen through a resident audit team rather than directly through
officers.
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Asked by Cllr Connor about support for residents in
their co-production roles, Alexandra Domingue said that
specification of the position of a Co-production Board member had
been provided in the agenda papers and there was also some ongoing
work with colleagues on the development of some formal training and
ring-fenced support/debriefing. There had also been progress in
bringing forward financial remuneration measures and references for
future job applications and there were ongoing conversations about
the most appropriate format for this.
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Helena Kania requested further details about the
link between the Co-Production Board and the Joint Partnership
Board. Alexandra Domingue responded that the role of Public Voice
had been instrumental in sharing details about the Co-Production
Board with its members and that she would welcome close working and
updates between the two Boards. This could potentially include a
representative of the Joint Partnership Board joining the
Co-Production Board.
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Cllr Brennan commented that she was impressed by the
work that had been done as outlined in the report and presentation.
Cllr O’Donovan also welcomed the work, noting in particular
the egalitarian approach to the Board and the specification for
Board members to have had direct experience of using or caring for
someone who used adult social case services.
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Cllr Iyngkaran queried whether the specification for
Board members risked self-selecting a particular group of people
and excluding others, for example by attracting people who were
more likely to have a higher educational background, speak English
as a first language and have confidence participating in a group
setting. Alexandra Domingue observed that it was important to
ensure that there were other mechanisms for people to participate
rather than being a Board Member, that there could be separate
sub-groups to focus on particular areas and there had been
different types of engagement including through social media and by
producing an ‘easy-read’ version of the terms of
reference. She added that the team was particularly conscious of
the need to have a variety and depth of engagement and that this
would be a focus of the development of the work in the coming year.
Jon Tomlinson added that it was important to recognise that this
was the start of a journey in many ways with the first meeting on
29th November and that the aim of this Board was to put
service users, carers and ‘experts by experience’ in
the driving seat.
Cllr
Connor thanked the officers for their report and indicated that the
Panel would like to receive a further update on the work of the
Co-production Board after it had developed further. Vicky Murphy
suggested that the appropriate timescale for this would be
approximately 6 to 9 months time. (ACTION)