The Leader of the Council provided an update on
corporate performance, which built upon the Cabinet's previous
review of the Corporate Delivery Plan from January 2023 that
implemented manifesto objectives. The performance update
highlighted key challenges, progress to date, and future direction
to put into effect the vision for a fairer, greener
Haringey.
Despite a challenging economic environment, the
report highlighted some genuine progress across all 8 themes of the
Corporate Delivery Plan. Work was underway to develop the next
corporate delivery plan, and this would come to Cabinet in June
2024.
The Leader was pleased to announce the Council's
award as the Borough of Culture for 2027, and thanked officers for
their significant work on this successful bid.
The following information was provided in response
to questions from Cllr Cawley-
Harrison.
- Recycling rates across North London had dropped and this was
also attributed partly to issues with the NLWA waste disposal
contract, which was being addressed. Other factors, across London such as changes in
resident’s working patterns and packaging trends, had also
contributed to the drop in rates. The Council were being judged on
weight of recycling not quantity also impacting the
figures.
- Efforts were underway to compile recycling
Action Plan, which would be informed by last year's engagement exercise,
which had garnered 27,000 responses from across the borough to
understand how to improve recycling. Significant changes had been
made in terms of food waste collection, especially around estates,
to enhance recycling options. These initiatives were also being
pursued by the North London Waste Authority. Additionally, work was
underway to facilitate recycling of small electrical waste items,
including batteries, through curb side collections and designated
locations such as libraries, which have seen increased usage since
their launch. These endeavours were anticipated to have a positive
impact on recycling rates in the future.
- New government codes concerning complaint
handling were expected to come into effect on April 1st,
2024. These regulations were anticipated to provide an entirely
restructured the approach to handling complaints, and all local
authorities nationwide would need to follow the same structure.
There had been an offer to share improvement plans for complaints
with the Overview and Scrutiny Committee and these could also be
shared with Cllr Cawley –
Harrison.
- Clarification
was provided for the drop in performance relating to inclusive ways
for residents to participate in and influence decisions that matter
to them, noting that there were two RAG ratings in the document,
one for activities and another for outcomes. Specifically,
regarding the relaunch of the Citizens Panel, it was intentionally
delayed in order to prioritise other elements of the Haringey Deal
and participation agenda. Additionally, it aimed to establish firm
foundations and assess the suitability of the citizens panel
approach. The launch of the new Harringay engagement hub was
prioritised as a one-stop-shop for consultation and engagement
activities. The decrease in the rating for this aspect was due to
missing the timeline set for the Citizens Panel relaunch by the end
of December, as the update was provided in January. This specific
decrease did not reflect the overall participation and engagement
agenda, where there are positive developments across various
projects.
RESOLVED
To note the high-level progress
made against the delivery of the commitments as set out in the
Corporate Delivery Plan as at the end of December 2023.
Reasons for decision
Not applicable
Alternative options considered.
Not reporting: This would not
allow us to track progress against outcomes that
we are committed to in our
Corporate Delivery Plan as outlined in section 7