Issue - meetings

The Board received a report outlining performance against key targets and providing details of exceptions from Quarter 1. The Board noted the new performance management arrangements, the performance against targets, and the areas of concern. It was noted that gaps in the information available were due to a lack of baseline data for newly-introduced targets, and that work to establish baseline data and set appropriate targets for the following year was underway. The Board noted that performance monitoring was a duty for every theme board, and that every indicator was of the utmost importance, as each figure related to residents’ lives.

RESOLVED

That the Board note the new performance management arrangements and areas of concern for Quarter 1, as outlined in the report.